Intensive-Care
Ambulance Jet
For patients requiring a high level of clinical monitoring and care throughout the transfer.
Medical Aviation
When the journey
When the journey
carries more.
Private medical aviation, coordinated with discretion from first conversation to safe handover.
Jettset Medical Aviation is not an emergency response service. If immediate emergency assistance is required, contact the emergency services in your location.Levels of care.
Delivered worldwide.
From a simple repatriation to a complex critical-care mission, we match the right aircraft and the right medical team to every patient, every time.
Intensive-Care
Ambulance
Jet
Dedicated medical-aircraft transport for patients who require continuous professional care while travelling.
Commercial
Stretcher
For eligible patients who are medically stable but unable to travel seated on a scheduled airline.
Medical
Escort
For patients able to travel commercially but requiring clinical assistance, monitoring or support during the journey.
The Journey Around the Flight
End-to-end.
End-to-end.
Bed to bed.
Jettset coordinates the journey around the flight while our certified medical aviation partner manages the clinical and operational requirements of the medical transfer.
01Flight Coordination
02Ground Movement
03Facility Coordination
04Family & Companion Support
05Documents & Itinerary
06Accommodation & Practical Support
Medical Capabilities
Advanced care. In the air.
Our certified medical aviation partner provides and determines clinical capability and equipment across the global fleet.
01Critical CareHigh-level clinical monitoring and care throughout the transfer.
02Neonatal & Paediatric TransportMedical transport planned around the patient’s age and clinical requirements.
03Long-Distance RepatriationInternational transfers coordinated across routes, borders and clinical teams.
04Medical EscortClinical assistance, monitoring or support during commercial travel.
05Family AccompanimentCompanion travel considered where care, configuration and operations allow.
06Specialist Transport RequirementsAircraft, team and equipment determined around the confirmed mission.
Real people. Real missions.
Niš → Austin
Paediatric intensive care across the Atlantic
A four-year-old patient in Niš was ventilator-dependent and required specialist treatment in Austin, Texas.
- Journey
- Niš, Serbia → Austin, USA
- Care
- Paediatric intensive care
- Aircraft
- Bombardier Challenger 604
- Transfer
- Bed-to-bed
Berlin → Bavaria
Bringing a mother closer to her family
After a stroke and a serious pressure ulcer, a patient in Berlin needed to move closer to her daughters in Bavaria.
- Journey
- Berlin → Bavaria
- Alternative
- Approx. 10 hours by road
- Family
- Husband travelled on board
- Transfer
- Coordinated medical flight
New Jersey → Texas
A calmer route for a complex transfer
After decades in psychiatric care in New Jersey, a patient needed to move closer to his only family in Texas.
- Journey
- New Jersey → Texas
- Care
- Complex mental-health transfer
- Aircraft
- Bombardier Learjet 35
- Alternative
- Approx. 30 hours by road
Representative Medical AircraftThe right aircraft.
The right aircraft.
The right configuration.
Our certified medical aviation partner determines aircraft, clinical capability and configuration for each individual mission.
Regional / Short-Field
Pilatus PC-24
Suited to regional transfers where flexible airfield access supports a carefully coordinated journey.
Light / Midsize Medical Jet
Citation Latitude
A representative midsize option for domestic and shorter international medical transfers.
Long-Range / Specialist
Challenger 604
A representative long-range platform for complex international and specialist missions.
Configurations shown are representative examples based on real operator layouts. Actual aircraft, equipment and staffing are confirmed by our certified medical aviation partner for each individual mission.
Standards & Responsibility
Clear responsibility at every stage.
Jettset
- Air-charter broker
- Client-facing coordinator
- Commercial coordination
- Ground and journey logistics
- Family communication
Certified Medical Aviation Partner
- Medical assessment
- Clinical decision-making
- Medical personnel
- Medical equipment
- Aircraft operation
- Onboard care
- Clinical handover
Jettset acts as an air-charter broker and medical-flight coordinator. Aircraft operations, medical assessment, clinical personnel and onboard care are provided by our certified medical aviation partner.
Clear answers, before the journey begins.
How quickly can a medical flight be arranged?
Timing depends on medical assessment, aircraft and crew availability, documentation, route permissions and ground coordination. Jettset will establish the requirements with our certified medical aviation partner and provide the clearest available plan.
Who decides whether the patient is fit to fly?
Fitness to fly and the required level of care are assessed by our certified medical aviation partner’s clinical team.
Can a family member travel with the patient?
Where the patient’s condition, aircraft configuration and operational requirements allow, companion travel can be considered as part of the transfer plan.
How is pricing determined?
Pricing reflects the route, aircraft, medical team and equipment, ground transport, permissions, availability, timing and other mission requirements.
Can Jettset coordinate ground ambulances?
Yes. Where included in the agreed transfer, Jettset can coordinate the journey around the flight while our certified medical aviation partner manages the clinical and operational medical-transfer requirements.
Tell us where the patient is and where they need to be.
This initial enquiry opens the conversation. Clinical records must not be uploaded through this form.
Do not upload confidential medical reports through this form. If clinical documents are required, our team will provide instructions for the approved secure process.
Jettset Medical Aviation
One relationship around a complex journey.
When a medical transfer crosses cities, borders, clinical teams and transport providers, clarity matters.
Jettset brings the journey together — coordinating with our certified medical aviation partner so the patient, family and wider transfer remain connected from first enquiry through arrival.
Real journeys.
Handled with care.
25 Missions · 20+ Countries · 5 Continents
Mission 01 of 10
Niš → Austin
Paediatric intensive care · Transatlantic
Four years old, ventilator-dependent
A four-year-old patient requiring continuous ventilation needed specialist treatment in Austin. The journey was coordinated bed-to-bed with paediatric intensive-care capability throughout.
- Aircraft
- Bombardier Challenger 604
- Care
- Paediatric / NICU
- Journey
- Bed-to-bed
Mission 02 of 10
Bahamas → United States
Remote evacuation
A spinal injury on an island with no hospital
A remote Bahamian island had no hospital or airfield services. The transfer connected a small medical shack to a United States trauma centre with continuous medical support.
- Aircraft
- Cessna Citation 560 V
- Care
- Spinal injury transfer
- Journey
- Pickup to trauma centre
Mission 03 of 10
Berlin → Bavaria
Domestic medical flight
700 kilometres between a mother and her daughters
Following a stroke and a serious pressure ulcer, a patient needed to move closer to her family. Medical air transport avoided an approximately ten-hour road journey.
- Aircraft
- Medical aircraft confirmed for mission
- Care
- Post-stroke transfer
- Journey
- Husband travelled on board
Mission 04 of 10
Malta → Geneva
Two-patient ambulance jet
Two patients, one aircraft
A couple aged 88 and 89 both required medical repatriation after hospitalisation in Malta. The aircraft was configured for two patients and the journey was coordinated bed-to-bed.
- Aircraft
- Gulfstream G100
- Care
- Two patients
- Journey
- Bed-to-bed
Mission 05 of 10
Morocco → France
Cardiac transfer
A pacemaker the local hospital could not read
After stabilisation in Morocco, the patient required repatriation to a clinic in France. The journey included ground ambulances, medical support, paperwork and discreet terminal access.
- Aircraft
- Bombardier Learjet 45
- Care
- Cardiac transfer
- Journey
- Hospital to clinic
Mission 06 of 10
Cebu → Phoenix
Critical care · Trans-Pacific
A veteran brought home across the Pacific
A 58-year-old patient with Guillain-Barré syndrome required continuous monitoring and a return to the United States before his visa expired. Routing, permissions and hospital admission were coordinated in advance.
- Aircraft
- Bombardier Learjet 36
- Care
- Doctor and flight nurse
- Journey
- Via Hawaii
Mission 07 of 10
New Jersey → Texas
Complex mental-health transfer
Moving closer to the only family he had
A patient in long-term psychiatric care needed to move closer to family. A quieter small-airport journey avoided approximately thirty hours by road.
- Aircraft
- Bombardier Learjet 35
- Care
- Escorted transfer
- Journey
- Fixed cost before departure
Mission 08 of 10
Łódź → Münster
Neonatal intensive care
A few months old, unable to breathe unaided
A baby requiring constant intubation needed treatment at a university hospital in Germany. A paediatric team and anaesthetist supported the ninety-minute flight.
- Aircraft
- Bombardier Challenger 650
- Care
- Paediatric ICU
- Journey
- Intubated in flight
Mission 09 of 10
London → Sydney
Medical escort
Bringing Annie home to Australia
A 60-year-old patient wished to return to family in Australia. A medical escort in business class was selected after review of her records and an in-person pre-flight assessment.
- Aircraft
- Scheduled service · Business class
- Care
- Medical escort
- Journey
- Approx. 17,000 km
Mission 10 of 10
Tuttlingen → Wuppertal
Domestic intensive care
Sepsis after routine surgery
Severe sepsis made a long road journey unsuitable, while helicopter transport was ruled out by weather and technical limits. Medical air transfer offered the route to specialist care near family.
- Aircraft
- Medical aircraft confirmed for mission
- Care
- ICU air transfer
- Journey
- Receiving: Helios Hospital
Berlin → Singapore
Direct international transfer
Learjet 60 · approximately 9,900 km · two fuel stopsNewcastle → Lahore
Return after specialist cancer treatment
Learjet 55 · ICU-equipped · companion on boardAhmedabad → London
Transfer for hip surgery
Learjet 35 · bed-to-bed · daughter on boardGeneva → Houston
Destination changed hours before departure
Challenger 604 · patient plus five · under six hours’ noticeNuremberg → Cardiff
Critical-care transfer at short notice
ICU-equipped ambulance jet · ground ambulances at both endsTripoli → Ludwigshafen
Third-degree burns transfer
ICU ambulance jet · bed-to-bed · Arabic-speaking doctorDüsseldorf → Chicago
Commercial stretcher for a stable patient
Scheduled service · aviation medic and paramedicBeijing → Frankfurt
Commercial stretcher aboard an A380
Urgent visa and residence permit · rescue vehicle on arrivalMalé → Lisbon
Repatriation after a severe stroke
Challenger 604 · bed-to-bed · wife and son on boardLagos → Dortmund
Transfer following medical report
Learjet 36 · eight hours · doctor monitoredAlicante → Dresden
Recovery closer to family
Two rescue vehicles · doctors and paramedics · rehabilitation handoverFaro → Manchester
Repatriation after a hip fracture
Learjet 35 · hospital handover by ambulanceAthens → Cologne/Bonn
Neurological rehabilitation transfer
ICU-equipped ambulance jet · trained medical teamZadar → Cologne/Bonn
Brain aneurysm transfer
ICU ambulance jet · bed-to-bed · two rescue vehiclesMallorca → Germany
Return following a stroke
Fitness to fly confirmed before commitment · baggage forwarded separatelyThe right aircraft,
at a glance.
Twenty-eight airframes across five capability tiers. Scan by range, ceiling and patient capacity — select any aircraft for its full medical configuration.
What would you
like to know?
01How quickly can a medical repatriation be arranged?
Jettset begins coordination as soon as an enquiry is received. Timing depends on the certified medical aviation partner’s assessment, aircraft and medical-team availability, records, travel documents, permissions and ground arrangements. A clear plan is provided as soon as those requirements are established.
02How do I begin arranging an air ambulance flight?
Contact Jettset by phone, WhatsApp or the Medical Transfer Enquiry form. We gather the initial journey details, coordinate the clinical assessment with our certified medical aviation partner, and provide a no-obligation commercial proposal before commitment.
03How much does an air ambulance flight cost?
Pricing depends on route, patient requirements, aircraft type, medical team and equipment, availability, timing, permits and ground transport. Jettset provides a tailored proposal based on the confirmed mission requirements.
04Will insurance cover the cost?
Coverage varies by insurer and policy. Families should confirm directly with their insurer. Jettset can provide the commercial and journey information required to support those discussions, but cannot determine policy coverage.
05Who decides whether a patient is fit to fly?
The clinical team of our certified medical aviation partner assesses fitness to fly and determines the required medical team, equipment and conditions of transport, consulting the treating physician where appropriate.
06What if the hospital will not release records?
Requirements differ by jurisdiction and case. Jettset can coordinate communication, while the certified medical aviation partner may request a doctor-to-doctor consultation. Families should seek appropriate local guidance regarding access to records and discharge.
07What medical equipment is available on board?
The certified medical aviation partner specifies equipment for the confirmed patient and aircraft. Representative capability may include patient monitoring, ventilation, defibrillation, oxygen, infusion support, suction, point-of-care analysis and specialist neonatal equipment where required.
08How is the medical team selected?
The certified medical aviation partner determines the medical personnel required after assessment. This may include a flight doctor, nurse, paramedic or relevant specialist according to the patient’s condition.
09Which aircraft are used for medical flights?
Aircraft may include turboprops, light and midsize jets, heavy or wide-cabin aircraft. Jettset coordinates the charter; the certified medical aviation partner confirms the final aircraft and medical configuration according to routing, patient needs, equipment, companions and operational requirements.
10Can we choose a preferred aircraft?
Preferences can be considered, but the final aircraft must meet the clinical, operational, payload and routing requirements confirmed for the mission.
11Can the patient bring luggage?
Yes, subject to the aircraft, medical installation, payload and mission requirements. Luggage allowances are confirmed during planning; separate forwarding can be coordinated where appropriate.
12Can a wheelchair travel with the patient?
Often, yes. Acceptance depends on aircraft access, available space, battery type and the medical configuration. Details must be shared before aircraft selection.
13Can a relative accompany the patient?
In many cases at least one companion may travel, subject to the patient’s condition, aircraft configuration, medical-team requirements, payload and operational approval.
14Who coordinates companion transport?
Jettset coordinates the journey and ground logistics around the flight. Where a companion cannot travel in the patient’s ground ambulance, alternative arrangements can be considered.
15Can our family doctor join the flight?
A family doctor may be able to travel as a companion if space and operational requirements allow. They do not replace the certified medical aviation partner’s assigned medical-flight team.
16Which countries are covered?
Medical transfers can be coordinated worldwide, subject to clinical assessment, aircraft availability, permits, airfield suitability, sanctions, local regulations and operational feasibility.
17Who transports the patient to and from the airport?
Where included in the agreed journey, Jettset coordinates ground transport at departure and arrival while the certified medical aviation partner manages the clinical and operational medical-transfer requirements.
18What is a commercial medical escort?
For a medically stable patient who does not require an ambulance jet, the certified medical aviation partner may approve a trained medical professional to accompany the patient on a scheduled flight. Suitability is determined clinically and airline rules apply.
19Can neonatal or paediatric transfers be arranged?
Yes, where the certified medical aviation partner confirms the appropriate neonatal or paediatric team, equipment, aircraft and transfer plan.
20Can infectious patients be transported?
Potentially. The certified medical aviation partner assesses the condition, isolation requirements, aircraft configuration, permissions and protocols before confirming whether and how a transfer can proceed.
21Do I need a membership?
No. Medical Aviation enquiries are open to anyone. Every mission remains subject to clinical assessment, availability, operational feasibility and agreement of the transfer plan.
22Can Jettset work with hospitals, insurers or professional partners?
Yes. Jettset can discuss coordinated working arrangements with hospitals, insurers, case managers and professional partners, while clinical and aircraft-operation responsibilities remain with the certified medical aviation partner.